Privacy & Cookies

ELM Editions is an independent publishing house creating compassionate, evidence-informed books, frameworks and resources for families, educators and professionals.

For the purposes of UK data-protection law, ELM Editions is responsible for the personal information collected through this website. You can contact us using the form on our Contact page.

When you use this website, we may collect:

• Your name and email address when you complete a contact form or join the launch list.
• Any information you choose to include in a message to ELM Editions.
• Your marketing preference if you choose to receive news and launch updates.
• Basic technical information, such as your IP address, browser, device and cookie data, collected automatically when you visit the website.

Please avoid including sensitive personal or health information unless it is necessary for your enquiry.

We may use your personal information to:

• Respond to your enquiries and communicate with you.
• Provide information you have requested about ELM Editions, our publications, resources or services.
• Send ELM Editions news and launch updates where you have actively chosen to receive them.
• Operate, protect and improve this website.
• Meet any legal or regulatory responsibilities.

Our lawful basis is legitimate interests when responding to enquiries and operating ELM Editions, consent for optional email updates, and legal obligation where required by law.

You may withdraw your consent to marketing emails at any time.

We do not sell your personal information or use it for automated decision-making.

We do not sell, rent or trade your personal information.

We may share information only where necessary with:

• Webador and other trusted service providers that help us operate this website, receive enquiries or send email updates.
• Professional advisers where necessary.
• Public authorities or regulatory bodies where disclosure is required by law.

Service providers processing information on our behalf must keep it secure and use it only to provide their services to ELM Editions.

We do not share your information with other organisations for their own marketing purposes.

We keep personal information only for as long as it is needed for the purpose for which it was collected.

Contact enquiries and related correspondence will normally be kept for up to 24 months after our last contact, unless they form part of an ongoing working relationship or must be retained for legal or financial reasons.

Email-update details are kept until you unsubscribe or withdraw your consent. Information that is no longer needed will be securely deleted or anonymised.

We take appropriate technical and organisational measures to protect personal information from unauthorised access, use, alteration, disclosure, loss or destruction.

Access is limited to those who need the information for legitimate purposes, and we use trusted service providers that are required to protect the information they process.

Although no online system can guarantee absolute security, we regularly consider the information we hold and the safeguards needed to protect it.

This website uses cookies and similar technologies to help it work securely, remember choices and understand how visitors use the site. Cookies are small files stored on your device.

Essential cookies may be used because they are necessary for the website to function correctly.

Where optional cookies are used—for example, for analytics or embedded services—you will be given a choice before they are activated where consent is required. You can accept, reject or manage these through the website’s cookie settings.

You can also control cookies through your browser settings, although disabling essential cookies may affect how the website works.

Under data-protection law, depending on the circumstances, you may have the right to:

• Ask for a copy of the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete your personal information.
• Ask us to restrict how we use your information.
• Object to our use of your information.
• Ask us to transfer information you provided to you or another organisation.
• Withdraw your consent at any time where we rely on consent.

You have an absolute right to object to your personal information being used for direct marketing.

To exercise any of these rights, please contact us using the form on our Contact page. We will normally respond within one month, and you will not usually be required to pay a fee.

Some of our trusted service providers may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we will ensure that the transfer is protected by UK adequacy regulations, appropriate safeguards or another lawful mechanism recognised under UK data-protection law.

If you have a question, concern or complaint about how ELM Editions handles your personal information, please contact us using the form on our Contact page.

We will acknowledge a data-protection complaint within 30 days, take appropriate steps to investigate it, keep you informed of its progress and explain the outcome without undue delay.

If you remain unhappy, you have the right to complain to the Information Commissioner’s Office (ICO). We would appreciate the opportunity to address your concerns first.

You can find further information at ico.org.uk/make-a-complaint.